Support

We usually reply within one business day. The fastest way to reach us:

Frequently asked questions

How do I delete my account?

In the app, go to Profile → Settings → Delete account. This permanently removes your profile, designs, and share links. If you can't access the app, email us from the address on the account and we'll delete it for you.

How do refunds work?

Purchases and subscriptions are billed by Apple, so refunds go through Apple as well: visit reportaproblem.apple.com, sign in with your Apple ID, and choose the Inviti purchase. You can cancel a subscription anytime in Settings → Apple ID → Subscriptions on your iPhone.

Where did my credits go?

Each requested AI image generation or regeneration uses one generation. Native text and layout edits do not. Eligible new accounts may receive one welcome invitation generation; active subscriptions and one-time packs can add more. Technical provider failures should restore the generation automatically. If the balance does not recover after a technical failure, email us with the approximate time and invitation name.

A guest can't open my invitation link

Check the link hasn't expired or been disabled in your host dashboard. Private links require guests to sign in — switch the link to public if that's not what you want.

I didn't get the verification email

Check your spam folder, then use the "Resend email" button on the sign-in screen. Still nothing? Email us and we'll help diagnose delivery or account-provider issues.